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Going from a $0 to $1M Dental Practice with 1 Front Desk Person

If you are a startup dental practice, you have a world of possibilities ahead of you, along with potential roadblocks. Startups are the new kids on the block, offering a fresh face for dental needs in the community. On the other hand, the uphill climb that comes with that includes addressing your three biggest challenges: how to get new patients, gain “big” practice accessibility, and manage costs.

As a new practice, your goal is to be successful, be aggressive in getting new dental patients, and hire the right people to work for your office. Traditionally, you had to sacrifice one of these factors in order to achieve success, but with new technologies and advancements, going forward, you can have it all!
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Net Promoter Score: How One Number Captures Potential Future Success

If you’re looking for ways to attract new dental patients, you might be focusing on the number of patients coming in the door, but that’s not the only number you want to keep in mind.

Now, think about companies you enjoy. What do you like about them? Is their customer service top-notch?

Companies gauge feedback on these factors and more to determine customer loyalty as part of the Net Promoter Score (NPS). If you’re not monitoring this score now… add this to the list of numbers to follow!
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