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Why Your Online Reputation Matters (and How to Handle Good and Bad Reviews)

How to get 5-star dentist reviewsReputation management for dentists has greatly evolved over the past few decades. Where you once typically received feedback in the form of comment cards and word-of-mouth praise (and disdain) has now transformed into mass feedback in multiple public spaces, through the help of the internet.

Even if your practice doesn’t have a website (and if that’s the case, you need to give us a call at TNT Dental today!), your practice is online… and, people are talking about it. You have two choices: put your head in the sand and ignore it, or embrace the shift to digital and find out what you can do to stay active online, engage with the customer base and build a good reputation with your patients.

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Learn to Love Long Scrolling Websites… or Get Left in the Past!

Dentist explaining why she does not like long scrolling websites

Once upon a time, websites that scrolled on and on were seen as a death knell for businesses’ online presence, including dental practices. People weren’t going to scroll for more information; if you didn’t have all your information “above the fold,” it was essentially lost in the internet ether.

Then came 2015 and the shift to mobile. As you know from our previous blog posts, including “Generating Patients for your Practice using a Custom Dental Website,” about 60 to 70% of your viewers are visiting your site from a mobile device. So, in order to stay relevant, web designers had to reconfigure the look and feel of websites. That shift took long scrolling sites from the losing column of web design over to the winning.

Users have become accustomed to scrolling with ease; it’s often easier to scroll and find what you’re looking for versus clicking on a page and waiting for it to load. Look at young kids today; hand them a smartphone or tablet, and they’ve got scrolling down pat!

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Case Study: Moreno & Young Dental Revamps Web Presence

Before image of dental website case study

Mobile Before (2011)

Best mobile website design for dentists - TNT Dental

Mobile After (2017)

By creating a website that more accurately told the story of Moreno & Young Dental, we were able to help generate an impressive 63% MORE new patient calls.

For just 5% of their overall marketing budget, they ended up receiving a massive return on their investment.

How did we combine honesty, slick design, and the latest marketing strategies to achieve this? Our case study below will show you exactly what went into their online transformation and how we can do the same for your dental practice.

Read the Case Study

TNT Dental Visits with Google

Tim Kelley, TNT co-founder, with VR headset at Google

Tim, from the future?!

As one of only two Google Partners in the dental marketing industry, Google was impressed with our ability to run lean and highly-successful Pay-Per-Click (PPC) online advertising campaigns for our clients. They had been following our successes behind the numbers for a while before reaching out, and when they finally did, we were invited to visit with them in sunny San Diego.

Why, you might ask? TNT Dental was selected to join an acceleration program to become a Google Premier Partner — a higher-tier designation that offers a more solid partnership with the search engine juggernaut and access to their leadership and resources.

We also learned some things while visiting with them we think you might be interested to know…

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Social Media Marketing for Dentists: What You Need to Know

Dentist using Facebook to get new dental patientsDo you enjoy logging into Facebook and updating your status? Or, perhaps sharing your latest photo on Instagram? If so, you’re not alone. Social media marketing for dentists is the future of networking your practice, and it is more than just a social tool for individuals. Dentists are getting in on the action, incorporating all social media platforms into their marketing plans.

Facebook is the most popular social media network, with over two billion users nationwide. With 214 million U.S.-based users, you have unlimited opportunities to recruit new patients and communicate with existing ones!

According to the Pew Research Center, in 2005, about five percent of American adults used social media. Compare that to 2018, with 69% of adults in the U.S. using social media.

This is why it’s so important for you to identify how your practice can maintain its social media presence and work it to your advantage! Social media is here; it’s the present and it’s the future, and understanding how it can build your practice is more important now than ever.

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“Meet the Dentist” Video of the Month – Harrisonburg Family & Cosmetic Dentistry

Screenshot of Dr. Wright playing guitar at Harrisonburg Family & Cosmetic DentistryWhen we first kicked off our Dental Video of the Month series back in January, we shared how you can use an overall practice video in your dental marketing strategy. This month, we’re looking at the next type of dental marketing video you can use on your website – the “Meet the Dentist” video – with Dr. Douglas Wright of Harrisonburg Family & Cosmetic Dentistry.

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SEO Team Member Spotlight (and Getting to Google’s Page 1 in 2018)

Angela Myers, TNT Dental SEO Director

Angela Myers, SEO Director

Search Engine Optimization (SEO) is one of those terms we hear about more and more often, but do you know its purpose and how it can affect your marketing needs?

The brain behind SEO at TNT Dental is Angela Myers. As the SEO Director, Angela helps clients enhance their web presence through smart keywords and content, to help drive business to their pages! Through her cadre of team members and resources, she can assist dental practices with analysis of target areas and develop a plan for strategic keywords to focus on so practices can be easily found in search engine results.

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Is Your Dental Practice Cookie Cutter?

Cookie batter with tooth cookie shapes cut outThink about what you spent to buy and/or build your dental practice. Remember the costs of things like the interior design, staffing, and equipment purchases? Don’t forget to include what you spent on all those years of education!

Bottom line, you’ve invested a lot of money into your practice. It’s your baby — your investment. You want it to shine and to set itself apart, but you know what? If you don’t have a customized website, all that money you’ve put into your practice is wasted. Have faith, all hope is not lost!

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Are You Guilty of Website Abuse?

Dental website with a skull on the homepageGo ahead, take a look at your marketing plan. How much are you spending in marketing for your dental practice each year? Is your money working for you? Is your dental website ineffective? Are you guilty of website abuse?

Believe it or not, you don’t have to spend the bulk of your marketing budget on creating and maintaining a website. You can get results in the form of new patients in the door for an affordable rate; you just need to know where to look. Sit back and let us tell you how you can get more bang for your buck and bring in more patients to your practice

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